Building Trust with Competency, Empathy, and Authenticity

by | Life at virtualedge, Technology & Security

re you looking for a practical and flexible framework for building Trust?

LinkedIn Learning has you covered with Building Trust by Brenda Bailey-Hughes. This hour-long course is a powerful credibility-building primer with a healthy dose of remote work best practices.

Brenda cites three drivers of trustworthiness: competency, empathy, and authenticity, and provides practical tools for leaders and teams to prioritize (and activate) the right trust driver at the right time.

“Building Trust” was a walk down memory lane. I must have muttered I can’t believe I used to do that at least five times. That’s a good sign that modifications will ensue, along with new skills (and resolutions) for 2023.

Get ready to juggle competency, empathy, and authenticity. Your manager, colleagues, spouses, friends, and relatives will thank you.

#1 – Building Trust by Fixing Your Weakest Link

Since no one has equal levels of competency, empathy, and authenticity, building trust starts by fixing your weakest link.

Do you need a little help? Ask your colleagues and your manager for feedback. They’ll probably solicit your input as well. Giving and receiving outside perspectives helps everyone improve.

Like all MSPs, virtualedge is top-heavy with engineers and technical support staff: system and network engineers, vCIOs, vCISOs, cloud architects, Azure specialists, and project managers.

Their technical competency is a given. So there’s an ongoing initiative to balance the proverbial legs of the three-leg stool. An engineer with server virtualization competencies and authenticity needs empathy to communicate with non-technical audiences diplomatically.